Pricing

Plans & pricing

Protect every lead.
Choose how far
Reply goes.

Two clear monthly plans for businesses that want every enquiry answered, captured and ready for action — whether they work independently or as a team.

Monthly pricing · IVA included
One connected lead journey

From first enquiry to clear human action.

Reply helps protect incoming enquiries while your business stays in control of customer conversations and the next steps.

01Phone, website or WhatsApp enquiry arrives
02Reply answers and captures the details
03The right person gets useful lead context
04Your business takes the next action
Two clear options

The right Reply for your business.

Reply One is a straightforward way to protect enquiries and keep the owner informed. Reply Team adds the tools needed when several people share responsibility for leads.

For smaller businesses

Reply One

The essentials for owner-led businesses that want reliable coverage and a clear view of every enquiry.

€249 / month IVA included
What Reply One offers
  • 24/7 AI call handling
  • Monthly AI voice-minute allowance
  • 3 languages: English, Spanish + 1 of your choice
  • WhatsApp and website enquiry handling
  • Caller details and enquiries captured
  • Basic owner portal: enquiries, lead status and activity
  • Works with your existing CRM
Designed for one owner or a small business. Advanced agent assignment and team management are not included.
Recommended for teams
For growing teams

Reply Team

For businesses with multiple employees or agents who need to organise, assign and follow up on leads.

€499 / month IVA included
What Reply Team offers
  • Everything in Reply One, including 24/7 calls, WhatsApp and website enquiries
  • Unlimited AI voice minutes, subject to fair use
  • 5 languages: English, Spanish + 3 of your choice
  • Advanced owner portal and detailed lead management
  • Lead assignment to individual agents
  • Direct notifications to assigned agents
  • Agent workspace to manage and update leads
  • CRM included, advanced team management and follow-ups
Advanced team capabilities are being introduced in stages. We will confirm availability and the fair-use terms before activation.
Good to know: Reply One includes a monthly AI voice allowance; the exact number is being finalised. Reply Team's unlimited usage is subject to fair use. We will confirm plan-specific usage and feature availability before subscription.
At a glance

See the difference, clearly.

The same goal — no missed opportunities — with the level of control that fits your business.

Capability
Reply One
Reply Team
Price / month
€249 · IVA incl.
€499 · IVA incl.
AI voice minutes
Monthly allowance*
Unlimited · fair use
Languages
3 · EN, ES + 1
5 · EN, ES + 3
24/7 AI call handling
Included
Included
WhatsApp & website enquiries
Included
Included
Lead capture & status
Included
Included
Owner portal
Basic activity view
Advanced lead management
Existing CRM integration
Compatible
Supported
CRM included
Use your CRM
Included
Lead assignment to agents
—
Team capability†
Direct agent notifications
—
Team capability†
Agent workspace
—
Team capability†
Advanced follow-ups
—
Team capability†

* Reply One's exact monthly allowance will be confirmed before subscription. † Advanced team capabilities are being introduced; availability will be confirmed before activation.

One Reply ecosystem

One connected journey. Not disconnected tools.

Both plans keep enquiries moving: receive a message or call, capture useful details and make sure someone has what they need to follow up.

01Lead arrives
02Reply responds & captures
03Business gets the details
04Review the lead & act
Clear from the start

Simple plans. Real clarity.

Choose the level you need without having to work out what each feature means for your business.

✓

Know your monthly price.

Reply One is €249 and Reply Team is €499 per month, both with IVA included.

✓

Choose your languages.

English and Spanish are included in both plans, with one additional language in One or three in Team.

✓

Give the right people visibility.

One keeps the owner informed. Team is designed to bring agents and shared lead management together.

See which Reply plan fits your business.

Tell us how enquiries reach you and how your team works. We'll help you choose a clear starting point.

Request a Demo
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